If your deposit was successful but the funds have not appeared in your trading account after one hour, or if you encounter any deposit-related issues, please contact Ohio Markets Customer Support for assistance.
How to contact support:
- Click “Chat” at the lower right corner of the official website, or
- Email support@ohiomarkets.com
Please provide the following details:
- Trading account number
- Deduction screenshot (including payer/recipient details, amount, and deduction time)
- Or a screenshot of the error message if the deposit could not be completed
- A detailed description of the issue
Our customer service team will forward your deposit request to the relevant department for further investigation and resolution.