Staying Safe Online
Important information about online security
Your Security Is Our Priority
At Ohio Markets, protecting your personal data, privacy, and funds is a top priority. We have implemented advanced security frameworks and strict internal controls to ensure a safe, secure, and reliable online trading environment for every client.
How Ohio Markets Protects Your Data
At Ohio Markets, the safety of client data is a priority and we have sophisticated security measures in place designed to protect your personal information, privacy and funds.
We use the highest levels of data encryption on our websites and applications
A strong team of professionals is constantly monitoring and always prepared to respond to any incident or irregular activities in online payments
We take all controls to maintain the Ohio Markets Direct portal as a safe place for executing your transactions
Passwords must be of a certain complexity and length
For any update of personal information/processing of any of your personal data requests, we will verify that you made this request prior to taking any action
2 step verification option
Automated email confirmations for changes to your account password
We have a Data Protection Officer monitoring GDPR compliance and we are regularly audited by external parties against all the controls we have in place to protect our systems and data
Beware of Phishing & Fraud Attempts
Phishing is a common tactic used by fraudsters to steal personal or financial information by impersonating trusted companies. Always be cautious when receiving unsolicited emails, messages, or calls claiming to be from Ohio Markets.
Never click on suspicious links or download attachments from unknown sources
Check sender email addresses carefully for misspellings or look-alike domains
Be cautious of poorly formatted messages or spelling errors
Ohio Markets will never ask for your password or full account credentials
Voice Phishing & Number Spoofing
Fraudsters may also attempt to contact you via phone calls using fake or spoofed numbers. Even if the number looks familiar, always verify the caller’s identity before sharing any information.
Secure Browsing Practices
When accessing your trading account or browsing online:
Ensure the website uses https:// and displays a secure padlock icon
Be aware of fake or cloned websites designed to collect login details
Access your account only through official Ohio Markets websites or apps
Network Safety
Avoid using public or unsecured Wi-Fi networks
Use a private, secure internet connection whenever possible
If using a shared device, never save login credentials
Clear browser cache and cookies after each session
Protect Against Viruses & Malware
Malware and viruses can compromise your device and redirect transactions or steal sensitive information.
Do not install software or files from unknown or untrusted sources
Use reputable antivirus and anti-malware software
Keep your operating system and applications up to date
Perform regular security scans on your devices
Never Disclose Your Data
Your account security depends on confidentiality.
Never share passwords, access codes, or authentication details
Do not disclose personal documents or ID details to unsolicited contacts
Ohio Markets staff will never request sensitive account information
Strengthen Your Account Security
Strengthen Your Account Security
Use strong passwords with a mix of uppercase, lowercase, numbers, and symbols
Avoid using personal information such as names or dates of birth
Change passwords regularly
Use a different password for each platform
Enable multi-factor authentication (MFA) wherever available
Suspicious contact claiming to be Ohio Markets
For clarity, we would like to highlight that Ohio Markets :
Does not provide the physical exchange of, or payment services relating to Cryptocurrencies.
Will never ask you for your password(s) or other sensitive information.
Will never request that you make any transfers to and from your account. Only make payments via our Ohio Markets Direct portal.
Services do not include asset management or the guarantee of any returns on investment.
Will not engage in any investment or trading advice.
Reporting Fraud
Report any suspected fraud immediately to the cybersecurity fraud agency or relevant authorities in your jurisdiction.
If you receive any unsolicited calls, emails or SMS claiming to be Ohio Markets, do not engage in any communication and report this to us immediately via our official communication channels on our website.
Please also inform us should you notice any unauthorised transactions in your account or suspect that a third party may have access to your account information.