The “Off Quotes” message appears when the market quotation in the MT4 platform is temporarily unavailable. This can happen due to:
- Network connectivity issues
- Server maintenance
- Other technical interruptions
Normally, the market data will be restored once the quote service reconnects.
If you experience trading issues:
Please email the following details to account@ohiomarkets.com using your registered email address:
- Account Number
- Affected Order Number (Position ID)
- Time of the issue
- Screenshots of the error
- Detailed description of the problem
Our support team will usually respond within 1–3 working days.