If your funds have not been credited or you are unable to deposit within one hour after a successful payment, please contact Ohio Markets Customer Support.
How to get assistance:
- Click the “Chat” button at the bottom right of the official website, or
- Email support@ohiomarkets.com
Please provide the following details for investigation:
- Trading account number
- Deduction notification (including payer/payee details, amount, and deduction time)
- Or a screenshot of the error message if the deposit failed
- Detailed information of the deposit transaction
Important Note:
If you are using an international bank transfer, the standard processing time is 2–5 business days.