If the actual deposited amount differs from the amount shown on the deposit page, the system may be unable to automatically match the transaction. As a result, the funds cannot be credited automatically and will require manual verification.

What happens next:

• For local bank transfers in certain regions, you may contact customer support to apply for a supplemental deposit so the funds can be re-matched.
• For other deposit methods such as international wire transfers or cryptocurrency deposits, funds may be credited based on the amount actually received.
• If the selected deposit method supports refunds, a full refund to the original source can be arranged.
  • Please note that any refund-related fees will be borne by the client.

Need assistance?

• Click “Live Chat” at the bottom right corner of the official Ohio Markets website, or
• Email support@ohiomarkets.com with your deposit details.

Our support team will assist you in resolving the issue as quickly as possible.